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We are located at 999 Canada Place inside of the Pan Pacific Hotel. It is a 5 star luxury hotel, convention centre and a cruise ship terminal. We are conveniently located for all visitors to our beautiful city of Vancouver.

    After Hours Vehicle Return

    The most preferred way of ending your rental and returning the vehicle is a hassle and worry-free option, of parking the vehicle on PARKING Level 2 adjacent to the Cruise Ship Terminal and Pan Pacific Hotel. There are designated parking stalls with signage pointing out where to park the car. Once you take all your belongings, please lock the car, and proceed to our counter to deposit the keys in our key drop box. The full detailed instructions will be provided at the time of check out by our friendly and helpful staff. Have more questions you can also check our FAQ page or contact us. 

    Vancouver Airport Pickup and Drop Off

    Vancouver airport pickup and drop off is available within our regular working hours and $100 one time fee applies.
    If you decide to do it after hours special fee will apply. Please contact our office for more information.

    Information about Surcharges and Payment Methods

    At our non-airport locations, located within Canada, acceptable forms of payment include credit cards or debit cards. Please be advised that when using a debit card, special conditions may apply, so please read all the conditions below.

     Credit Cards

    A major credit card is a card that is supported by a pre-determined line of credit, and not a bank account, or a pre-paid balance.

    American Express®, MasterCard®, and Visa® credit cards are accepted at our non-airport Locations, located within Canada.

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